Please use this survey form to either create a new request for access to the new BlackBaud Training Central website or to verify or cancel an existing account.  The Blackbaud Training Central website houses on-demand computer based training and also allows you to sign up for free instructor led online training courses.

As of June 1, 2015, you will be required to have a Blackbaud.com account in order to access the Training Central website.   Prior to submitting your request below, please FIRST check to see if you have an existing Blackbaud.com account.  To do so, do the following:

1. Go to Blackbaud.com

2. Click “My Blackbaud” at the top of the page

3. You will be asked to update your account. 

4. Choose "I already did this, sign me in"

5. Choose the “Forgot Password” option.

6. Use the same email address (ALA address) as your Luminate Online administrator account.

7. If it says you don't have an account, fill out the form below.  A Blackbaud.com account invitation will be sent to you. 

8. Follow the intstructions in the invitation email.

Account Holder Information

Please fill in the following fields for the staff member who needs their Blackbaud Training Central account processed. If you are filling this out for another staff member, do not use your information!

Third Party Data Entry

Please enter your information below ONLY if you are filling this out on behalf of another staff member.  Otherwise, skip these two questions and submit the form.   This is so we can contact you in the event of any issues with the account.